售货亭:使用技术来提高客户体验

您的指尖的便利性和个性化

Today’s customers are more aware of the technology in their lives than ever before. They’re surrounded by AI and machines from the moment they wake up until the time they go to bed, much of which is making their day-to-day lives simpler. However, that simplicity also places a premium on how these people spend their time and, more importantly, where they spend it.

售货亭多年来一直存在,最突出地在航空公司行业。由于快速发展的技术,允许餐馆从篮子中的百吉饼中的百吉饼数量来看,以依据他们的脸部识别客户,快速休闲和快速的服务餐厅也很快采用它们。结果是一种独立式或安装的机器,可以快速,准确地携带客户订单并提高吞吐量。

如果它似乎太好了,请考虑在过去几年中,考虑售货亭市场已经发展的速度。Some of the largest quick service restaurants in the U.S., including the likes of McDonald’s, Subway, Panera Bread, Taco Bell and Sonic Drive-In are investing millions into the free-standing kiosks and throwing dollars into AI they hope will give hungry customers a more pleasurable experience than what they currently receive.

每次入住一家餐馆时,亭为客人提供有价值的服务。

如何利用这项技术如何创造一个真正个性化的体验,让每个人走进门的人?

Par's Kiosk WhitePaper涵盖了几个主要主题,包括:

  • What the largest brands are doing to leverage kiosks in their locations
  • 如何在快速休闲和快速服务的餐厅中影响人员分配
  • 售货亭如何使用机器视觉和人工智能服务客户
  • The financial impact of relying on technology versus cashiers
  • Why kiosks are the future of line busting
  • 售货亭如何为每个客户创建个性化体验
  • 数据收集在增加隐私时期

点击这里下载 - 叉子在绿色背景上

The Days of "Would You Like Fries with That?" Are Over

我们大多数人都是疲惫的收银员Upsell的收件人,几乎没有机会转变为销售,但那些日子可能很快就会结束。售货亭为收银员提供相同的服务,但能够根据数据点的扭转建议。从外面到一天的天气来看,信息亭有权对影响客人最有可能在那个时间点订购的建议。

结果是什么?与收银员相比,与售货亭的概念常规报告平均票据尺寸为15%。一个大型快速服务概念报告说,在安装的第一年,售货亭的位置赚取约5-6%,并在以下年内额外2%。

In a crowded industry saturated with options, the need to remove as much hassle from the ordering process is paramount to a location’s success. Customers are no longer content with waiting in line and time is of the essence.