On behalf of PAR and all of our employees,thank you for all you do to help feed这world。People have become dependent on McDonald’s to provide hot, delicious food in a clean restaurant or via the drive-thru when they need it. You are an integral part of our culture, our economy and PAR.
paris changing with the times. While our commitment to customers remains unwavering, PAR continues to evolve as a company. We aren’t just the point of sale provider that created the first POS terminal, which our founder built for McDonald’s at the dawn of the Information Age. PAR is now so much more.
In case you didn’t know, last fall, PAR bought 3M’s headset division and rebranded it tosands金沙官网。We have exciting plans to enhance the product and bring some exciting innovations to the next generation of Drive Thru equipment. PAR also has just announced an agreement withTechKnowto resellDrive Thru timers，我们坚定地努力扩展我们的投资组合，即将成为所有客户的专家。
parcontinues to deliver new POS products as well, including a new terminal we are currently testing globally. As always, we will continue innovating as we seek to deliver to McDonald’s the products that it needs, at a reasonable price and with the great PAR service and support that are这foundation of our company.
Ultimately, all of these steps forward bring us closer to our core purpose那which istoD.E.liversolutions that connect people to restaurants, meals and moments they love.
We know that the effects of the current heath crisis have not been fully felt and the future continues to contain many unknowns. PAR can make this promise to you：We have been with the system for over 40 years. We have seen many changes in both PAR and McDonald’s. PAR will be there for the system when you need us, with the right products at the right times. I know that both PAR and McDonald’s will emerge from the current crisis and be stronger for it.
再次,谢谢你麦当劳为你所做的一切。我们值列表E.serving you and helping you help your customers.
Ryan Volberg, General Manager
Delivering solutions that connect people to the restaurants, meals, and moments they love.
We take the above mission statement seriously, and that means delivering on our commitments to the McDonald’s owner and operator community. You will see this as we continue to grow and transform as a company. During this changing time for the restaurant industry, we remain laser-focused on providing all the tools you need to leverage technology to serve your guests.
Part of upholding this promise is understanding that progress does not always go perfectly. We know that we are human and sometimes make mistakes, but if we don’t get it right, we will make it right to ensure we deliver on our commitments so you can focus on delivering exceptional customer experiences no matter what the future holds.
As long as this list already is, we still have plenty of capacity to grow! And we won’t stop growing because we know there are more solutions we can deliver to help YOU grow.
Here at PAR, we recognize thatpeople是目前最重要的部分我们的业务吗。Not PAR people, who are amazing at what they do. Not even your people—who are equally amazing. But thepeople who are your customers。
parwants your technology to be invisible to your customers and team members so they can truly interact with each other and allow you to deliver exceptional food and service in an environment your customers love and keep returning to for more. PAR is passionate about your technology so that you don’t have to be. We love being a part of your business and your guests’ experience, but we understand that we best serve you by ensuring our products work, period.
Thank you for allowing us to be a part of your customers’ lives and your journey to success each day. We look forward to continuing to serve you for many years to come.
Ellie Russitano, VP Customer Service & Success
At PAR, the most important work we do is日常interaction and support we provide for our顾客。This includesaddressing your needs as they arise那一个D.ideally anticipating themtomakE.当然we take care of youbefore youE.venhave toask. Our mission is to make the technology in your stores seamless, enabling you to give your customers the best experience possible.We know thatE.very interaction we have withour customersis an opportunity to show our service mentality: through the good and the bad,我们的目标是成为最好的决定你make。
In these moments with our customers, we有机会真正与你联系，所以你觉得听到了那understood and cared forbothas business owners and as people. It is a pillar of our Customer Service Vision to connect with our customers – to take the opportunity to build relationships and provide value in every call, email, or onsite visit. The relationships we build with our customers are sacred and invaluable.
We have a rich history of building relationships with each McDonald’s operator and OTP, but we are never satisfied or settled with where we are. My sincere hope is that when you survey your business, you feel that you made a great decision in choosing PAR for your point of sale solutions and service. If you have any feedback – positive or an opportunity for improvement – pleasecontact me directly。It is my responsibility to ensure that all PAR team members live our Customer Service Vision every day. I would love to connect with you, hear your experience, and bring that back to our team to keep improving how we serve you.
A large percentage of these PEDs are also getting classified as No Trouble Found, so we want to make sure you have the easiest methods possible for avoiding unnecessary repair requests. Here are some tips for saving time when troubleshooting problems with your Pin Entry Devices: