当问题出现时,我们的首要任务是解决it as quickly and efficiently as possible. Our Help Desk provides technical support and customer service all from a single point of contact.
Our PAR Help Desk is available 24x7x365 with a highly-experienced team of passionate and specialized professionals to quickly troubleshoot system issues to resolution, including remote diagnostic capabilities. The Help Desk is our “lifeline” to our valued customers, and we proficiently employ technician specialists who are experts in their customized field.
Whether you are the owner/operator of a single unit or a manager responsible for thousands of sites, maintaining your POS system is important for serving your customer. Remote Management is a PAR-hosted, SaaS offering that increases customer service and provides the operator peace of mind.
The Database Management team at PAR is team is ready to become your single point of entry for new menu items, promotions, limited time offers, loyalty rewards, and other configuration requirements to meet your needs.
Our customer support team is trained to troubleshoot issues that may arise and with the single entry point, changes can quickly be made to all restaurants. Our service eliminates the need for support to find input errors within a single location. All changes are made within the larger enterprise database and pushed to all stores.